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Terms & Conditions

Last Updated: June 2026

Welcome to Wrapco Graphics. By accessing our website, placing an order, or using our services, you agree to the following Terms & Conditions.

1. Acceptance of Terms

By using this website or placing an order with Wrapco Graphics, you agree to be bound by these Terms & Conditions, our Artwork Policy, and our Trademark & Intellectual Property Policy.

If you do not agree with these terms, please do not use our website or services.

2. Custom Printed Products

Wrapco Graphics specializes in custom printed products manufactured specifically for each customer.

Because products are custom-made, customers are responsible for reviewing all order details, proofs, artwork, and information prior to approval and production.

3. Proof Approval

Most custom orders include a digital proof for customer approval before production.

By approving a proof, the customer confirms that all content is accurate, including:

  • Spelling

  • Phone numbers

  • Website addresses

  • Colors

  • Layout

  • Graphics

  • Images

  • Placement of elements

Approved proofs are considered final.

Wrapco Graphics is not responsible for errors contained within an approved proof.

4. Design Assistance

Free design assistance may be provided at our discretion.

Design assistance is intended to help customers create professional layouts based on information supplied by the customer.

Customers remain responsible for reviewing and approving all final artwork before production.

5. Customer Artwork & Uploaded Content

Customers are solely responsible for all files, artwork, logos, images, text, and content submitted to Wrapco Graphics.

By submitting artwork, the customer represents and warrants that they:

  • Own the rights to the submitted material, or

  • Have obtained all necessary permissions and licenses

Customers assume full responsibility for all uploaded content.

Additional artwork requirements and restrictions are outlined in our Artwork Policy.

6. Right To Refuse Orders

Wrapco Graphics reserves the right to refuse, cancel, or remove any order for any reason, including but not limited to:

  • Copyright infringement

  • Trademark infringement

  • Offensive content

  • Illegal content

  • Counterfeit products

  • Hate speech

  • Fraudulent activity

  • Content that violates company policies

Payment for refused orders may be refunded at Wrapco Graphics' discretion.

7. Pricing & Payment

All prices are displayed in U.S. Dollars.

Prices, promotions, and product offerings may change without notice.

Payment is required before production begins unless otherwise agreed in writing.

Wrapco Graphics reserves the right to cancel orders resulting from pricing errors or technical inaccuracies.

8. Production & Turnaround

Production times are estimates and are not guaranteed.

Production timelines may vary based on:

  • Artwork readiness

  • Proof approval timing

  • Order volume

  • Equipment maintenance

  • Material availability

  • Weather events

  • Other circumstances beyond our control

Production does not begin until required artwork and approvals have been received.

9. Shipping Policy

Shipping carriers may include UPS, FedEx, USPS, or other providers.

Delivery dates provided by carriers are estimates only.

Wrapco Graphics is not responsible for delays caused by:

  • Weather

  • Carrier delays

  • Natural disasters

  • Labor disruptions

  • Incorrect shipping information

  • Circumstances outside our control

Customers are responsible for providing accurate shipping information.

Additional shipping charges may apply if an address is entered incorrectly.

10. Lost, Delayed, or Damaged Shipments

Customers must inspect shipments promptly upon delivery.

Claims regarding damaged shipments must be reported within five (5) business days of delivery.

Customers may be required to provide:

  • Photos of products

  • Photos of packaging

  • Order information

  • Delivery details

Wrapco Graphics will review claims and determine appropriate resolution options.

11. Return & Refund Policy

Because products are custom manufactured, custom printed products are generally non-returnable and non-refundable.

Refunds or replacements may be considered when:

  • The product is materially different from the approved proof

  • A production error occurred

  • A manufacturing defect is present

Refund requests are reviewed on a case-by-case basis.

12. Color Variation Disclaimer

Printed colors may vary from:

  • Computer monitors

  • Mobile devices

  • Previously printed materials

  • Customer expectations

Minor color variations are normal and do not constitute a defect.

Exact color matching is not guaranteed unless specifically agreed upon in writing.

13. Reorders

Reorders may vary slightly from previous orders due to:

  • Material batches

  • Equipment calibration

  • Environmental conditions

  • Production methods

Minor variations between production runs are considered acceptable.

14. Limitation of Liability

To the maximum extent permitted by law, Wrapco Graphics shall not be liable for:

  • Lost profits

  • Lost business opportunities

  • Consequential damages

  • Indirect damages

  • Incidental damages

  • Customer errors

  • Approved proof errors

  • Third-party shipping delays

Our total liability shall not exceed the amount paid for the affected order.

15. Intellectual Property

All website content, graphics, logos, photographs, product descriptions, designs, and marketing materials owned by Wrapco Graphics remain the property of Wrapco Graphics unless otherwise stated.

Additional protections are outlined in our Trademark & Intellectual Property Policy.

16. Website Content

Information on this website is provided for general informational purposes only.

Wrapco Graphics reserves the right to modify:

  • Products

  • Pricing

  • Services

  • Website content

  • Policies

At any time without notice.

17. Privacy

Information submitted through this website may be collected and used to:

  • Process orders

  • Provide customer support

  • Communicate regarding products and services

  • Improve website functionality

We do not sell customer information to third parties.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Illinois, without regard to conflict of law principles.

19. Contact Information

Wrapco Graphics

Email: info@wrapcographics.com

Website: www.wrapcographics.com

For questions regarding these Terms & Conditions, please contact us using the information above.

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